01 / Compliance & AppealsPrepare an appeal evidence file
Start with the notice and the facts—not a generic appeal template.
Open checklist
- Save the complete platform notice, case reference and stated deadline.
- Identify the exact issue: authenticity, intellectual property, account relationships or another restriction.
- Collect relevant, unaltered invoices, authorization records and a factual timeline. Explain any gaps honestly.
- Draft a response that answers the notice and describes verifiable corrective actions.
- Have your team or a qualified specialist review before submitting through the official channel.
Review a possible FBA fee discrepancy
Reconcile the recorded inputs before deciding whether a charge needs review.
Open checklist
- Record the product identifier, charge date and fee category.
- Compare the recorded dimensions, weight and packaging with your supporting measurements.
- Check the applicable marketplace fee information for the relevant period.
- Keep the charge records and supporting evidence together; distinguish an estimate from a confirmed discrepancy.
- Review the case before requesting a correction. Neither a refund nor an adjustment is guaranteed.
Review a listing before publishing
Keep the creative compelling and the product information accurate.
Open checklist
- Match the title, variants and attributes to the actual product.
- Verify that images preserve the real packaging and included items.
- Check that claims have supporting evidence and meet the platform’s current requirements.
- Review availability, fulfillment details and price assumptions.
- Assign a reviewer and record the approved version before publishing.
Make an operational handoff clear
Turn a warning or observation into a task someone can actually complete.
Open checklist
- Describe the issue and link to its source record.
- Name the owner, next action and due date.
- List dependencies and approvals before any account change.
- Record the result and the evidence used to close the task.
- Update the team procedure when the same issue repeats.
General operational guidance—not legal advice or a promise of a marketplace outcome. Follow the current instructions in your account and seek qualified advice for legal disputes. Never fabricate or alter evidence.
