Clarity for every
Saees relationship.
Our agreements, policies and security information.
All in one place.
Essentials
03Terms of Service
The agreement governing access to and use of Saees AI.
Acceptable Use Policy
Responsible and secure use of Saees services.
Service Level Agreement
Availability, support, incidents and service credits.
Privacy & data
04Privacy Policy
How personal, account and marketplace information is handled.
Cookie Policy
Cookies and similar technologies used across Saees.
Data Processing Addendum
Data protection terms for customer personal data.
Subprocessor List
Service-provider categories and applicable safeguards.
Security & resilience
07Security Policy
The principles and controls protecting the Saees platform.
Information Security Program
Security governance, risk management and assurance.
Enterprise Security Overview
Security information for procurement and due diligence.
Incident Response Policy
Detection, containment, recovery and communications.
Business Continuity and Disaster Recovery Policy
Resilience, backups and recovery practices.
Vulnerability Disclosure Policy
Good-faith reporting of security vulnerabilities.
Responsible Disclosure Policy
Coordination for material security issues.
AI & platform
03Artificial Intelligence Policy
Governance, safety and responsible use of AI services.
AI Model and Subprocessor Transparency Report
Model, infrastructure and subprocessor information.
API Terms of Service
Requirements for Saees APIs, SDKs and webhooks.
Brand & IP
02Copyright and DMCA Policy
Copyright notices, counter-notices and infringement.
Trademark Usage Guidelines
Rules for referring to Saees and third-party marks.
A question about our policies?
Contact our team about legal, privacy or security matters.