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Security & resilience

Information Security Program

Last updated: July 27, 2026

Version: 1.0

Effective Date: July 27, 2026

On this page 9 sections
1. PROGRAM OBJECTIVE2. GOVERNANCE3. RISK MANAGEMENT4. CONTROL AREAS5. REVIEW AND TESTING6. SERVICE PROVIDERS7. CUSTOMER ASSURANCE8. CONTACT9. RELATED DOCUMENTS

1. PROGRAM OBJECTIVE

The Saees Information Security Program establishes the governance, controls, procedures, and accountability used to manage security risk across Saees Services.

2. GOVERNANCE

Saees assigns responsibility for security oversight, risk management, privacy coordination, incident response, business continuity, vendor review, and security communications. Responsibilities may be performed by employees or qualified service providers.

3. RISK MANAGEMENT

Saees identifies and evaluates risks relating to confidentiality, integrity, availability, privacy, marketplace integrations, AI Services, suppliers, personnel, and changes to the platform. Treatment decisions are documented according to risk and business impact.

4. CONTROL AREAS

The program includes controls for identity and access management, secure development, change management, vulnerability management, logging, monitoring, backups, encryption, incident response, vendor oversight, data retention, business continuity, and workforce security.

5. REVIEW AND TESTING

Security procedures are reviewed periodically and after material changes or significant incidents. Testing may include access reviews, restore testing, vulnerability assessments, incident exercises, code review, and control validation.

6. SERVICE PROVIDERS

Third-party providers are evaluated according to the services they provide and the sensitivity of data they may process. Contractual, technical, or organizational safeguards are used where appropriate.

7. CUSTOMER ASSURANCE

Enterprise Customers may request reasonable security information through the applicable sales, legal, or security process. Responses remain subject to confidentiality, security, privilege, and third-party restrictions.

8. CONTACT

Security inquiries: security@saees.ai

Saees LLC: 4730 University Wy NE, Seattle, WA 98105

9. RELATED DOCUMENTS

The ISP supports the Security Policy, Enterprise Security Overview, DPA, SLA, Incident Response Policy, and Business Continuity and Disaster Recovery Policy.

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